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Great service but expensive. I had to change my appointment with a few days notice and this was done without a problem – thank you. Adrian turned up on time and was very thorough – it took about 3 hours, but the leak was detected very accurately so my plumber was able to fix with minimum disruption to the tiled floor! I do think the service is very expensive, but at least it worked.

Barney was calm, very responsive to questions and kept as in obtrusive as possible. We are a B&B and our guests were considered with understanding. The process was thorough and we were able to be with/ take part .although it took 4hours to find we are just so very glad to be in a position to repair it and be back to normal. We would recommend this company without hesitation.

I wish to thank you for your services given to me on Sunday 22nd December 2013 in my home. Your employee, Bernie detected and repaired a leak in my central heating system after almost 2 weeks of problems and personal pressure. I found Bernie to be most professional and efficient. His calm attitude I found very reassuring. The help and advice he gave me was very kind, helpful and I was able to return to normality. Again my sincere gratitude.

THANK YOU! Having frozen all winter my house is actually WARM! Adrian did a great job and what with his detection and Lawrence my plumber’s follow up it looks like the cowboy builders and plumbers antics could be behind me! I was very impressed by the job Adrian did even if I baulked at the cost it is worth every penny! If The Labrador Company ever produces a Staffordshire bull terrier clock I will send you one! Great job and very professional!

Barry has visited my property this afternoon to undertake a gas test in the hope of moving my insurance claim forward. He took time to explain the process and results to me, which I very much appreciated as I have no technical background, was thorough and very polite and professional. Please pass my thanks for his patience on to him in due course.

Just to say so many thanks for juggling everything to ensure your Engineer got to me yesterday, I have nothing but praise for your company, a great professional service so many thanks. British gas have been here all morning and fixed the problem. Again so many thanks. You and your engineer have made three people very happy.

Your engineer Russell was able to tell us more about our central heating system than British Gas engineers! Russell was efficient and friendly and had British Gas done their job properly with the leak sealer as Russell did when he drained down the CH system then I would probably not have needed the leak survey.

The engineer (James) had the difficult task of locating a relatively minor leak in a large house with solid and suspended wooden floors. He politely managed my expectations saying that it would be challenging so I was absolutely delighted when he managed to locate the leak. Better still the leak was in a hidden but accessible area so repairs were carried out by my plumber the same day. I would like to thank LDS and James for a first class service!